Hands down, this was the best decision I ever made when we remodeled!I can't believe it's been almost 10 years since I had the pleasure of meeting Keri and Cheryl and I am embarrassed that I have not written this review 20 times in the past...it is certainly so well deserved! We had no idea what our home theater needs were but they talked us through several scenarios of what may work for us and we never looked back! They offer everything from the BEST and on down, suiting your individual needs. I cannot express how friendly, responsible, ethical, and professional this couple is. Not only is their work exceptional, and their product affordable, but their customer service is unsurpassed, which is a MAjOR plus!! I can call them any time of the week with the quirkiest question and they will get back to me within a day (sometimes within an hour) or if it can not be managed over the phone, they schedule an appointment in a timely manner... And they have NEVER talked down to me when I was having a senior moment. They are incredibly patient and know how to explain their geek stuff to those of us who need help. Seriously, this is, by far, the best company I have ever had the pleasure of doing business with!! They really are an "Odd Couple" in this day and age......a couple who REALLY cares about their customers and let you know it!!!! Actually, I would give them 10 stars if I could lol.